1 questions and answers – Avision AV6240 User Manual

Page 35

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6.1 Questions and Answers

Question: The LED indicates that the scanner is ready, but

the scanner does not act to the Scan command
from the host computer.

Answer: Please check that the signal cable is firmly seated,

and invoke the Scan command again. If there is
still no response, please reboot the host computer
as well as reset the scanner by turning it off and
then on again.

Question: When the scanner is powered on, it makes noises

and won’t stand ready.

Answer: There are two possibilities:

1) You forgot to remove the shipping retainer

from the scanner. If this is the case, please
remove the shipping retainer first.

2) The scanner is not placed on an even, flat

desktop surface. This may cause the scanner
to function improperly.

Question: The scanner is powered on, but the lamp does not

light on.

Answer: The possible causes are as follows:

1) The lamp is out of order. In this case,

contact your local dealer or distributor to
change the lamp. The average life time of the
lamp is about 50,000 hours.

2) The fuse on the main board of the scanner is

burned. You can check the main board of the
scanner. If the fuse is burned, replace it with a
new fuse that is 250V/2A .

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