Troubleshooting – Avision DS320F (DF-0707S) User Manual

Page 42

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6-1

6. Troubleshooting

If you have problems with the operation of the product, please check the

following troubleshooting hints.

6.1

Frequently asked Questions

Question: More than one sheet of paper was fed into the product.
Answer:

1) Open ADF unit.

2) Remove the multi-fed sheets of paper.
3) Close the ADF unit.

4) Flatten the corners and edges; loosen the Paper before reloading

it in the paper guide.

5) Check the feeding roller condition and do the cleaning if

necessary.

Question: Paper becomes skewed in the scanner.

Answer:

1) Check the feeding roller condition; do the cleaning if necessary.

2) Use the paper guide when feeding the paper.

Question: When I power on the scanner, it makes noises and will not

stand ready.

Answer:

There are two possibilities:

1) You forgot to remove the shipping lock from the scanner. Please

remove the shipping lock first.

2) You did not place the scanner on a flat desktop surface. This

may cause the scanner to function improperly.

Question: While scanning, the scanner often makes noises or it scans

back and forth.

Answer:

Please choose lower speed from the TWAIN user interface for low

speed PC.

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