EXP Computer ThinCD User Manual

Page 27

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APPENDIX A

IF SOMETHING GOES WRONG

Following are the solutions for some of the problems you may encounter
while using the Portable CD-ROM.

NOT ABLE TO ACCESS A DISC IN THE DRIVE

Solutions:

v Make sure there’s power to your drive. If you are using power direct

from the PCMCIA socket, be sure that your system has enough power.
Otherwise, you will need an AC adapter to power the drive.

v Make sure the tray has been closed properly. Press gently and firmly

until it clicks into place.

v Eject the tray and remove the disc, then make sure the tray is clean.

Any dirt may interfere with the laser beam.

v Examine the disc to see whether it is dirty. If necessary, wipe it with a

clean tissue.

v Replace the disc in the tray. Make sure the disc is lying flat and label

side up. Push to close the tray completely.

THE TRAY DOES NOT SLIDE OUT

Solutions:

v Check the power LED to make sure the drive is powered on.

v There is an emergency hole on the front panel next to the eject button.

Insert a pin-shaped item such as a paper clip to manually eject the tray
Make sure there is no power to the drive.

SOME CD RUN CORRECTLY BUT OTHERS DO NOT

Solutions:

v Check the type of the CD you are using. The drive supports ISO 9660,

Audio CD, Video CD.

v The color of the materials used to make the CD can also affect its

reliability. Silver colored CDs are the most reliable, followed by gold-
colored CDs. Green-colored CDs are the least reliable.

v If the CD-ROM drive power selector switch is set to PC, shutdown the

computer. Try to set the switch to DC and connect the AC adapter.

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