Defective parts and customer service – Fluid Components International FR73B Complete Manual User Manual

Page 9

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FR78B Flow Switch/Monitor

FLUID COMPONENTS INTERNATIONAL LLC

This page is subject to proprietary rights statement on last page

9

Doc. No. 06EN003281 Rev. A

Defective Parts

Before returning any equipment to FCI, obtain an return authorization (RA) number for authorization, tracking, and repair/replacement

instructions. If a return is required, remove the defective part or instrument, replace it with a spare, calibrate, and then return the

defective part or instrument to FCI freight prepaid for disposition.

Customer Service

1. In the event of problems or inquiries regarding the instrument, please contact the Regional or Country Authorized FCI Field

Agent. There is an extensive list of these representatives at the front of this manual.

2. Before contacting the FCI representative, be sure that all the applicable information is near so that a more effective, efficient and

timely response may be provided.

3. Refer to Appendix C for specific Customer Service policy provisions.

Figure 4 - Troubleshooting Flow Chart

Problem?

Verify input power to

the instrument.

Turn power OFF.

Remove control circuit.

Reinstall control circuit.

Turn power ON.

END

Verify control circuit

voltages.

Simulate alarm

condition.

STOP

Call FCI for

instructions.

Fix cable, reconnect

control circuit, and

turn power ON.

Is flow

element cable

damaged?

Fail

Yes

STOP

Call FCI for

instructions.

Pass

Pass

Fail

Fail

No

C00587-1

Pass

Verify HTR and RTD

Resistances.

(HTR = 4K Ohms)
(RTD = 220 Ohms)

(Pin 7 (+) to Pin 8 (-) = 10.8 Vdc*)
(Pin 9 (+) to Pin 8 (-) = 11.1 Vdc*)
(Pin 10 (+) to Pin 7 (-) = 15 to 23 Vdc*)
*Voltages taken at 70F (21C).

STOP

Call FCI for

instructions.

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