Defective parts, Customer service – Fluid Components International MT86_MT86HT Manual Troubleshooting User Manual

Page 16

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FLUID COMPONENTS INTL

CHAPTER 5 - TROUBLESHOOTING

Models MT86, MT86HT

5 - 16

Doc. No. 003162 Rev. F

Defective Parts

Before returning any equipment to FCI, obtain an RA number for authorization, tracking, and repair/replacement
instructions. If a return is required, remove the defective part, replace with a spare, calibrate, then return defective
part to FCI, freight prepaid, for disposition.

Customer Service

1.

In the event of problems or inquiries regarding the flowmeter, please contact the Regional or Country
Authorized FCI Field Agent. There is an extensive list of these representatives at the front of this manual.

2.

Before contacting the FCI representative, please be sure that all the applicable information is near so that a more
effective, efficient and timely response may be provided.

3.

Refer to Appendix C for specific Customer Service policy provisions.

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