Additional resources, Troubleshooting – INSTEON MorningLinc (2458A1) Manual User Manual
Page 7
MorningLinc Owner’s Manual
Page 7 of 9 2458A1 - Rev: 1/21/2014 8:44 AM
ADDITIONAL RESOURCES
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TROUBLESHOOTING
Problem
Possible Cause
Solution
The Status LED on
MorningLinc is not
turning on and
MorningLinc won’t
control the load.
MorningLinc may not be
getting power.
Be sure MorningLinc is not plugged into a switched
outlet that is turned off.
MorningLinc is not
linking with the
Morning Industry door
lock fixture.
MorningLinc
communicates through the
powerline, while the
Morning Industry door lock
fixture only communicates
through RF.
Be sure that you have installed at least one dual-
band INSTEON device (Access Point #2443) to
allow communication between the units.
MorningLinc is taking
a long time to respond
to a controller.
The controller may be
sending commands to a
responder that is no
longer in use. Commands
for the unused responder
are being resent and
loading down the signal.
Unlink any unused responders from the controller.
HINT: If you are using home automation software
such as HouseLinc, you can easily check scene
membership and eliminate unnecessary links.
If the above doesn’t work, perform a factory reset
on the controller.
MorningLinc is not
being controlled from
a controller.
MorningLinc is plugged
into a power strip.
Powerline signals can’t travel through power filters.
Plug MorningLinc directly into a wall outlet.
MorningLinc is not in
range of the door lock
fixture.
Move MorningLinc to an outlet within RF range of
the door lock fixture.
MorningLinc is locked
up.
A surge or excessive
noise on the power line
may have caused the
problem.
Unplug MorningLinc for 10 seconds and reinstall.
If the above doesn’t work, perform a factory reset.
See Resetting MorningLinc to its Factory Default
Settings.
If you have tried these solutions, reviewed this Owner’s Manual, and still cannot resolve an issue you are
having with MorningLinc, please call:
INSTEON Support Line
800-762-7845