CognitiveTPG A799 - Manual (Page 9)

Chapter 1: About this Guide 9 Revision D 12/09
A799-PG00001D
Chapter 1: About this Guide
How to use this guide
This is a supplemental guide providing programming information on CognitiveTPG’s A799 printer. It is written for tech-
savvy users who are interested in customizing or adjusting printer functionality and is meant to be used in conjunction
with the A799 Two-Color Thermal Receipt Printer: User Guide.
If you experience any difficulties during the programming process or feel unsure of adjustments you have made, contact
your CognitiveTPG representative for further assistance.
Where to find the basics
If you are looking for information on setup or basic operation, refer to the A799 User Guide. The programming guide
assumes that you have the A799 User Guide handy for reference or are already familiar with the printer.
Where to find advanced technical information
This guide contains the most complete information available on programming the printer. If you cannot find what you need
here or would like further guidance on how to program the printer, contact an CognitiveTPG representative for assistance.
If you are having problems with the physical operation of the printer, the A799 Service Guide, provides in-depth
information on diagnostics and service. The A799 Service Guide is available to qualified service technicians who have
been certified by CognitiveTPG to perform advanced procedures.
Support
For more advanced procedures and troubleshooting, you may need to refer to the printer’s service guide or speak to an
CognitiveTPG technical professional. Your representative is able to provide you with necessary information.
For on-line service, refer to the Web site at www.CognitiveTPG.com or e-mail to: [email protected].