Controlled Products Systems Group 1024 - Manual (Page 28)

PN# 3642036534, 02/26/2010 REV. 1
TROUBLESHOOTING GUIDE -
POWER HEAD LED FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM
Power head LED
Possible Problem Solution Red LED
showing
Green LED
showing
OFF OFF Normal operation None required
Continuous ON ‡ Programming incomplete ‡ Complete programming
1 BLINK, Pause
(Repeat) ‡ Transmitter has not learned ‡ Program Remote
1 BLINK, Pause
(Repeat) ‡ Programming incomplete
‡ Safe-T-Beam ® detects
obstruction going down
‡ Door obstruction going down
‡ Door obstruction going up
‡ Set DOWN LIMIT programming
‡ Check for obstruction, remove
‡ Check for obstruction, remove.
– Check door spring
– Contact The Genie Company at
1-800-35-GENIE
2 BLINKS, Pause
(Repeat) ‡ Programming incomplete
‡ Wire to power head or wire
connection at power head is
bad.
‡ Safe-T-Beam® out of alignment
‡ Continuous obstruction of
Safe-T-Beam ® sensor
‡ Set UP LIMIT programming
‡ Check power head wiring, check
connections,
– Replace or repair
‡ Check Safe-T-Beam® alignment
‡ Check for obstruction
3 BLINKS, Pause
(Repeat) ‡ Limits set backwards ‡ Clear limits and reprogram
(See section ) 6
4 BLINKS, Pause
(Repeat) ‡ Wall console wire short
‡ Wall console wires reversed
in power head connector.
‡ Check wall console and wiring.
Staples can cut insulation and shorts
wires. Repair or replace wall console
and/or wiring.
– Contact The Genie Company at
1-800-35-GENIE
‡ Reverse wire placement in power
head connector. (See section ) 3
5 BLINKS, Pause
(Repeat) ‡ Chain/belt is too tight
‡ Control system failure
‡ Thermal Protector activated
‡ Adjust chain/belt tension
(See section ).
– Contact The Genie Company at
1-800-35-GENIE
‡ Contact Genie ® authorized dealer for
service
‡ Wait until Thermal Protector cools
and resets. NOTE: The 5 BLINKS
pattern will remain blinking until
the next opener activation. If the
Thermal Protector does not reset.
– Contact Genie
® authorized dealer
for service.
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