Chapter 4, Roubleshooting, Chapter 4 troubleshooting – PROLiNK Hurricane 9000G User Manual

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Chapter 4

Troubleshooting

If the ADSL Router is not functioning properly, you can refer first to this chapter for simple troubleshooting
before contacting Prolink or your service provider. This could save your time and effort but if the symptoms
persist, then consult your service provider.

Problem

Possible Solutions

No Power LED

1) Please check Power Switch whether it switches on.

2) Please check the Power plug.

Problem

Possible Solutions

No LAN LED

1)Please check the RJ45 Network Cable connection.

2) Please check your LAN Card whether it’s functioning.

Problem

Possible Solutions

No WLAN LED

Wireless Problem, Please contact local vendor for
servicing.

Problem

Possible Solutions

ADSL LED Blinking

1) Ensure that the ADSL line is activated.
2) Check that the Telephone cable (RJ-11) is connected to LINE

Jack on your modem.

3) Try to turn off the modem, wait for at lease ten seconds, then

turn on again.

4)

Try to take out all telephones connected to the ADSL line for
testing.

Problem

Possible Solutions

No ADSL LED

1) If you clicked Configuration > System > update >

image Download, please remember to click Cancel
button .

2)

Please contact modem vendor for servicing.

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