Troubleshooting guide, 1 no display, Altinex policies – Altinex Video Scaler Card MT106-103 User Manual

Page 22: 1 limited warranty/return policies, 2 contact information, Multitasker

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MULTITASKER

400-0394-007

21

TROUBLESHOOTING GUIDE

8

We have carefully tested and have found no
problems in the supplied MT106-103. However, we
would like to offer suggestions for the following:

8.1 NO DISPLAY

Cause 1:

The source has a problem.

Solution:

Check the source and make sure
that there is a signal present and all
source connections are correct. If
the source is working and there is
still no display, see Cause 2.

Cause 2:

The card output is not selected.

Solution:

Select the card output. See RS-232
accessible commands in Section 7.
If no display is present, see
Cause 3.

Cause 3:

Cable connections are incorrect.

Solution:

Make sure that cables are properly
connected. Also, make sure that the
continuity and wiring are good. If
there is still no display present, see
Cause 4.

Cause 4:

The display has a problem.

Solution:

Make sure the display is powered
and is turned on. If there is still no
display, please call ALTINEX at
(714) 990-2300.

ALTINEX POLICIES

9

9.1 LIMITED WARRANTY/RETURN POLICIES

Please see the ALTINEX website

at

www.altinex.com

for details on warranty and

return policies.

9.2 CONTACT INFORMATION

ALTINEX, Inc.

592 Apollo Street

Brea, CA 92821 USA

TEL: 714 990-2300

TOLL FREE: 1-800-ALTINEX

WEB:

www.altinex.com

E-MAIL:

[email protected]

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