Frequently asked questions – Acura 2009 TSX 00X31-TL1-8001 User Manual

Page 144

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Navigation System

143

Frequently Asked Questions

Traffic

Problem

Solution

My Real-Time Traffic is missing and is not displaying
properly. What is wrong?

Verify the following:
• Check the traffic icon on the icon bar, and the icon options for traffic.

Page 67 walks you through the verification steps.

• Your XM NavTraffic subscription may have expired. Call XM at (800)

852-9696 and verify your account status. If your subscription has lapsed,
you may need to request a “rapid refresh.” After XM performs the refresh,
leave the vehicle running outside for 30 minutes to receive the refresh. See
page 115 for the status of your subscription.

• It is possible that there is a temporary technical problem with your

metropolitan area traffic. You can call Acura Client Services to see if there
is an outage (page 123).

• If the situation persists, see your Acura dealer for assistance.
• Real-Time Traffic relies on a satellite signal. It will not work correctly in

Hawaii and Alaska.

When I am driving a route on the freeway and

Traffic

Rerouting

is

ON

, sometimes the system provides a detour

route. Why is this?

The system will provide a detour route to your destination only if it can find
a considerably faster route than the original one.

While traveling on my route on the freeway, the system has
me exit and take an alternate freeway with unknown flow
speeds or surface streets. Why is this?

Based on freeway congestion along your route, the system predicted that
taking an alternate freeway or surface streets would be faster. Use your own
experience to determine whether the alternate route would be faster.

How can I ignore the detour route and return to the original
route?

Turn

Traffic Rerouting

to

OFF

in SETUP, under Routing & Guidance

(page 105).

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