Acura 2009 TSX 00X31-TL1-8001 - Manual (Page 150)

Navigation System 149
Troubleshooting
* If the error persists, or is shown for a wide area, see your dealer.
Screen Error Message Solution
Navigation system is unable to acquire a proper GPS
signal. Make sure there is nothing on the rear shelf blocking the GPS antenna (aftermarket
metallic window tinting or aftermarket devices placed on the rear shelf like radar
detectors, cell phones, or loose items). If the rear shelf is clear of objects, move the
vehicle to an open space away from tall buildings, trees, etc.
Navigation unit door is open or No DVD disc is inserted.
Please check system. Make sure that the navigation DVD disc is inserted with the label side up and the
navigation unit door is fully snapped closed (see page 125).
No DVD disc. Please check system. Check that the navigation DVD disc is inserted with the label side up (page 125). If the
problem persists, see your dealer.
DVD disc reading error (unformatted). Please consult
your dealer. Check the DVD disc surface for deep scratches or other damage. Make sure you are
using a navigation DVD (white-colored label). The system cannot read other mapping
databases or video DVDs. If the problem persists, see your dealer.
Display temp is too high. System will shut down until
display cools down. This message will appear briefly when the display temperature is too high, and then the
display will turn off until the temperature cools down. The system will turn back on
when the display cools down.
Outside temperature is low. System will take awhile to
start up. The temperature is below -22°F and the navigation ECU has difficulty reading the
DVD. The system will start up when the temperature warms up.
Navigation system voice recognition cannot be activated
when another unit is using the audio system. HandsFreeLink (HFL) can override the navigation system. Make sure the HFL TALK
button is not on when you press the NAVI TALK button, or the message will appear.
Simply press the HFL BACK button to resume control of the navigation voice buttons.
Route has not been completed. Please try again from a
different location. This message will appear when you are routing to or from a place (new area) that is not
in the database. Try planning a different route to or from a different location.*
No alternate route found. Original route will be followed. No alternative route method was found. The original route method will be used.*
Ensure that a road name is displayed at the bottom of the map.
This destination cannot be found in database. The destination was not found in the database. Try another destination nearby, or select
the destination with the
Interface Dial .*
Vehicle is out of the database coverage area. The vehicle is located outside of the mapped area provided by your navigation DVD.
See page 126 for map coverage.