Troubleshooting, Limited warranty, Troubleshooting limited warranty – ATEN CS428 User Manual

Page 40

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CS428 User Manual

32

Troubleshooting

Symptom

Possible Cause

Action

Keyboard
and/or
Mouse not
responding.

The connection from
the selected port to
the target computer
has been broken, or
the computer is
turned OFF.

Check the Online LED for the selected port. If it is
not lit:

1. Check to see that the computer is powered On.

2. Check the cables to make sure they are all

properly connected.

Keyboard/Mouse
need to be reset.

1. Unplug the keyboard and/or Mouse connector

from the Console Keyboard and/or Mouse
Ports, then plug it/them back in.

2. Use a thin object (such as the end of a paper

clip, or a ballpoint pen), to press the K/M Reset
Switch (located on the front panel), in.

Limited Warranty

IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID
FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK,
OR ITS DOCUMENTATION.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with
respect to the contents or use of this documentation, and especially disclaims its quality,
performance, merchantability, or fitness for any particular purpose.

The direct vendor also reserves the right to revise or update the device or
documentation without obligation to notify any individual or entity of such
revisions, or update. For further inquiries, please contact your direct vendor.

cs428_2007-05.book Page 32 Thursday, May 17, 2007 5:08 PM

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