Stuart Turner RG4000 - Manual (Page 17)

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YOUR 1 YEAR GUARANTEE
Stuart Pumps are guaranteed by Stuart Turner Limited to be free from defects in
materials or workmanship for the applicable guarantee period from the date of purchase.
The applicable guarantee period is stated in the installation booklet supplied with the
pump. Within the guarantee period we will repair, free of charge, any defects in the pump
resulting from faults in material or workmanship, repairing, exchanging parts or exchanging
the whole unit as we may reasonably decide.
Not covered by this guarantee: Damage arising from incorrect installation, improper use,
unauthorised repair, normal wear and tear and defects which have a negligible effect on
the value or operation of the pump.
Reasonable evidence must be supplied that the pump has been purchased within the
applicable guarantee period prior to the date of claim (such as proof of purchase or the
pump serial number).
This guarantee is in addition to your statutory rights as a consumer. If you are in any
doubt as to these rights, please contact your local Trading Standards Department or
Citizen’s Advice Bureau.
In the event of a claim please telephone Stuart Turner Limited on 0844 980 0097 or
return your pump and flexible hoses with accessories removed, plugs, pipes etc. If you
have any doubt about removing a pump, please consult a professional.
Proof of purchase should accompany the returned pump to avoid delay in investigation
and dealing with your claim.