Source Green Heat SGH-EF450C - Manual (Page 15)

15
Limited Manufacturer Warranty
1 Year Limited Warranty:
SOURCE GREENHEAT warrants this heater against defects in materials and workmanship on functional
parts, for a period of 1 year from the original date of purchase. Your sales receipt showing the date of
purchase of the product is your proof of purchase. Keep it in a safe place for future reference.
Manufacturer Warranty
All SOURCE GREENHEAT products are manufactured with the highest quality materials and are
warranted to be free from defects in material and workmanship at the time of purchase. This limited warranty
applies to products manufactured or distributed by the SOURCE GREENHEAT brand name, are delivered in
the continental United States, and extends to the original purchaser, or gift recipient. This warranty becomes
valid at the time of purchase and terminates either by the specified time frame listed above and/or owner
transfer (unless otherwise authorized by SOURCE GREENHEAT, as the manufacturer). Any extended
warranties (warranties that cover above and beyond this manufacturer warranty) that are sold through a
retailer or third party, are not directly correlated with this SOURCE GREENHEAT limited warranty, and may
be redirected to said retailer or third party for coverage.
Extent of Warranty
This warranty extends through the manufacturer of the product, and covers functional parts only. Cosmetics
are not covered, unless unequivocally determined it is a manufacturer/workmanship defect. Note that surface
cracks are not considered defects in material or workmanship, as they are normal characteristics of all wood
and some plastics. Unless SOURCE GREENHEAT was the direct shipper, shipping damage should be
addressed with the shipping company, retailer, or place of purchase, prior to making a claim to SOURCE
GREENHEAT, as the manufacturer.
The manufacturer's sole obligation under this warranty shall be limited to furnishing the original purchaser
replacement parts for units deemed repairable by the SOURCE GREENHEAT warranty department. The
purchaser may also opt to ship the product to SOURCE GREENHEAT to have it repaired. The purchaser will
be responsible to prepay any shipping charges (both ways), export taxes, custom duties and taxes, or any other
charges associated with the transportation of the unit. In addition, the purchaser is responsible for insuring any
parts shipped or returned, if desired. For products the warranty department deems un-repairable, or
discontinued, SOURCE GREENHEAT reserves the right to issue a refurbished product, or product similar in
size and functionality as a replacement for the defective unit, if available. All exchanged parts and products
replaced under this warranty will become the property of SOURCE GREENHEAT. SOURCE
GREENHEAT reserves the right to change manufacturers of replacement parts or products for use, in order
to cover any existing warranty. Any parts determined defective may asked to be returned to SOURCE
GREENHEAT or its representatives to validate a claim. Non-Warranty replacement parts will be warranted
30 days from the time the purchaser receives them.
The purchaser must present SOURCE GREENHEAT with proof of purchase documents (including the date
of purchase) if requested. Any evidence of alteration, erasing, or forgery of proof of purchase documents will
be just cause to VOID this limited warranty. Products, in which the serial number has been defaced or
removed, are not eligible for warranty coverage. Continued…