WEN 56475 4750W Electric Start - Manual (Page 32)

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TROUBLESHOOTING
IMPORTANT: If trouble persists please call our customer help line at (800) 232-1195 M-F 8-5
Central Time.
Problem Cause Solution
Engine will not start
Engine switch is set to
"OFF".
Set engine switch to "ON".
Fuel valve is turned to
"OFF".
Turn fuel valve to "ON" position.
Choke is open. Close the choke.
Engine is out of gas. Add gas.
Engine is filled with
contaminated or old
gas.
Change the gas in the tank.
Spark plug is dirty. Clean spark plug.
Spark plug is broken. Replace spark plug.
Generator is not on
level surface. Move generator to a level surface to prevent low oil shutdown from
triggering.
Oil is low. Add or replace oil.
Air cleaner is dirty. Clean or replace air cleaner.
Low battery. Charge or replace the battery.
Engine runs but there is
no electrical output Circuit reset button is
off. Wait for 2 minutes and push the circuit reset button to the "ON"
position.
Bad connecting
wires/cables.
If you are using an extension cord, try a different one.
Bad electrical device
connected to
generator.
Try connecting a different device.
Generator runs but does
not support all electrical
devices connected.
Generator is
overloaded
Perform these steps:
1. Turn off all electrical devices.
2. Unplug all electrical devices.
3. Turn off generator.
4. Wait several minutes.
5. Restart generator.
6. Try connecting fewer electrical loads to the generator.
Short in one of the
connected devices.
Try disconnecting any faulty or short-circuited electrical loads.
Air cleaner is dirty. Clean or replace air cleaner.
DC No Power
Power cord plug not
securely in place Twist and push power cord plug into receptacle until contact is made
with bottom of receptacle.
Protective fuse is
blown
Contact our customer service help line at (800) 232-1195.