Timeguard MLWTS User Manual

Page 9

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SECTION SIX

TROUBLESHOOTING GUIDE

PROBLEM

• Lamp stays ON all the time

at night.

• PIR keeps activating for

no reason/at random.

SOLUTION

The unit may be suffering from false activation.

Cover the sensor lens completely with a thick cloth.

This will prevent the sensor from ‘seeing’ anything. If the

unit now switches off after the set time duration and does

not re-activate, this indicates that the problem was caused

by false activation. The problem may be solved by slightly

adjusting the direction/angle of the sensor head

(see previous section).

Check LED status:-

If a single LED is constantly visible, the unit is in

Manual Override Mode and will illuminate until dawn

or until reset to Automatic Mode.

To reset to Automatic Mode, switch the internal switch/

circuit breaker off/on within one second.

Automatic Mode is indicated by scrolling LEDs from

Left to right.

If a single flashing LED is visible, Holiday Mode has been

selected. Switch the internal wall switch/circuit breaker

off/on with one second and the unit will return to

Automatic Mode. The light will illuminate only when

motion is detected.

Automatic Mode is indicated by scrolling LEDs from

Left to right.

You may not be allowing the unit time to complete it’s

warm-up period. Stand well out of the detection range

and wait (the warm-up period should never exceed

1 minute).

Occasionally, winds may activate the sensor.

Sometimes passages between buildings etc. can cause

a ‘wind tunnel’ effect.

Ensure the unit is not positioned so as to allow detection

of cars/people using public thoroughfares adjacent to

your property.

If you experience problems refer to Troubleshooting Guide.

If problems still exist, do not immediately return the unit to store.

Telephone the Timeguard Customer Helpline

020 8450 0515

Qualified Customer Support Co-ordinators will be on-line to assist

in resolving your query.

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