Brother DS-720D - Manual (Page 52)

Troubleshooting
47
8
The scan quality is
poor. Paper dust has accumulated inside
your scanner. Clean your scanner (see Scanner Maintenance on
page 42).
Calibration needs to be performed. Perform the calibration.
• For Windows
®
: to perform the calibration using
software, see Calibration using software (for
Windows
® ) on page 37.
• For Macintosh: to perform the calibration using
software, see Calibration using software (for
Macintosh) on page 40.
The scanner resolution is too low. Increase the scanner resolution.
For Windows
®
: see Image settings on page 17.
For Macintosh: see Image settings on page 25.
Colors in the scanned
image are dark. The settings are not appropriate for the
type of document being scanned. Adjust the scanning settings.
For Windows
®
: see Image settings on page 17.
For Macintosh: see Image settings on page 25.
Calibration needs to be performed. Perform the calibration.
• For Windows
®
: to perform the calibration using
software, see Calibration using software (for
Windows
® ) on page 37.
• For Macintosh: to perform the calibration using
software, see Calibration using software (for
Macintosh) on page 40.
OCR feature does not
work. The scanner resolution is too low. Increase the scanner resolution.
For Windows ® : use PaperPort™ 12SE to increase
the resolution.
For Macintosh: use Presto! PageManager 9 to in-
crease the resolution.
(Windows ® users)
Nuance PaperPort™ 12SE has not
been installed on your computer.
Make sure you have installed Nuance PaperPort™
12SE from the supplied DVD-ROM.
(Macintosh users)
Presto! PageManager has not been in-
stalled on your computer.
Make sure you have installed Presto! PageMan-
ager from the supplied DVD-ROM.
The scanned image is
skewed (slanted). The scanner’s Document Guide are not
adjusted to fit the width of the docu-
ment. Adjust the Document Guide to fit the width of the
document.
Difficulty Cause Suggestions