Scanning and pc fax problems – Brother MFC 9840CDW User Manual
Page 174
Troubleshooting
164
15
Scanning and PC Fax problems
15
The network scanning feature does not work in Windows
®
The network PC Fax feature does not work in Windows
®
15
Firewall settings on your PC may be rejecting the necessary network connection. Follow the instructions
below to disable the Firewall. if you are using a Personal Firewall software, see the User’s Guide for your
software or contact the software manufacturer.
Windows
®
XP SP2 users:
15
a
Click the Start button, Control Panel, Network and Internet Connections and then Windows
Firewall. Make sure that Windows Firewall on the General tab is set to On.
b
Click the Advanced tab and Settings... button of Network Connection Settings.
c
Click the Add button.
d
To add port 54925 for network scanning, enter the information below:
1. In Description of service: Enter any description, for example, “Brother Scanner”.
2. In Name or IP address (for example 192.168.0.12) or the computer hosting this service on your
network: Enter “Localhost”.
3. In External Port number for this service: Enter “54925”.
4. In Internal Port number for this service: Enter “54925”.
5. Make sure UDP is selected.
6. Click OK.
e
Click the Add button.
f
To add port 54926 for network PC Fax, enter the information below:
1. In Description of service: Enter any description, for example, “Brother PC Fax”.
2. In Name or IP address (for example 192.168.0.12) or the computer hosting this service on your
network: Enter “Localhost”.
3. In External Port number for this service: Enter “54926”.
4. In Internal Port number for this service: Enter “54926”.
5. Make sure UDP is selected.
6. Click OK.
g
If you still have trouble with your network connection, click the Add button.
h
To add port 137 for network scanning, network printing and network PC Fax receiving, enter the
information below:
1. In Description of service: Enter any description, for example, “Brother PC Fax receiving”.
2. In Name or IP address (for example 192.168.0.12) or the computer hosting this service on your
network: Enter “Localhost”.
3. In External Port number for this service: Enter “137”.
4. In Internal Port number for this service: Enter “137”.
5. Make sure UDP is selected.
6. Click OK.