Brother MFC-J835DW User Manual

Page 32

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Troubleshooting

29

A

Service temporarily
unavailable. Try again
later.

There is a problem with the service
and it cannot be used now.

Wait and try again. Try accessing the
service from a computer to confirm
whether it is available or not.

Incorrect PIN code. Enter
PIN correctly.

The PIN code registered to the
machine is incorrect. The PIN code is
the four-digit number that was entered
when registering the account to the
machine.

Enter the correct PIN code.

Incorrect or expired ID. Or
this temporary ID is already
used. Enter correctly or
reissue temporary ID.
Temporary ID is valid for 24
hours after it is issued.

The temporary ID that was entered is
incorrect.

Enter the correct temporary ID.

The temporary ID that was entered
has expired. A temporary ID is valid
for 24 hours.

Apply for Brother Web Connect
access again and receive a new
temporary ID, and then use the new
ID to register the account to the
machine. (Applying for Brother Web
Connect Access
on page 7
and
Registering and deleting accounts on
the machine
on page 9)

Display name has already
been registered. Enter
another display name.

The name entered as the display
name has already been registered.

Enter a different display name.

Max Qty of accounts reached
Try again after deleting
unnecessary accounts.

The maximum number of accounts
(10) have already been registered.

Try again after deleting unnecessary
accounts.

Error Message

Cause

Action

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