Brother MFC-3820CN - Manual (Page 151)

13 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Original jams
If the original is jammed, follow the steps below.
Original is jammed in the top of the ADF unit.
1
Take out any paper from the ADF that is not jammed.
2
Lift the ADF cover.
3
Pull the jammed original out to the right.
4
Close the ADF cover.
5
Press Stop/Exit.
Original is jammed inside the ADF unit.
1
Take out any paper from the ADF that is not jammed.
2
Lift the document cover.
3
Pull the jammed original out to the right.
4
Close the document cover.Press Stop/Exit.