Brother MFC-J835DW - Manual (Page 93)

Troubleshooting
79
B
c
Pull the jammed paper out of the
machine.
d
Close the Jam Clear Cover.
Make sure the cover is closed properly.
e
Re-connect the power cord.
Paper is jammed at the front and back
of the machine
B
If the LCD shows
Paper Jam [Front,Rear], follow these
steps:
a
Unplug the machine from the AC power
outlet.
IMPORTANT
Before you unplug the machine from the
power source, you can transfer your faxes
that are stored in the memory to your PC
or another fax machine so you will not lose
any important messages. (See
Transferring your faxes or Fax Journal
report uu page 75.)
b
If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
c
Pull out the jammed paper (1).
1