Brother MFC-J835DW - Manual (Page 95)

Troubleshooting
81
B
IMPORTANT
• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
• If the print head is in the right corner as
shown in the illustration, you cannot move
it. Re-connect the power cord. Hold down
Stop/Exit until the print head moves to the
middle. Then unplug the machine from the
power source and take out the paper.
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
i
Using both hands, grasp the plastic tabs
on both sides of the machine and gently
close the scanner cover.
j
Push the paper tray firmly back into the
machine.
k
While holding the paper tray in place,
pull out the paper support until it clicks,
and then unfold the paper support flap.
Make sure you pull out the paper
support until it clicks.
IMPORTANT
DO NOT use the paper support flap for
Legal size paper.
l
Re-connect the power cord.
Additional paper jam clear operations
B
a
Unplug the machine from the AC power
outlet.
IMPORTANT
Before you unplug the machine from the
power source, you can transfer your faxes
that are stored in the memory to your PC
or another fax machine so you will not lose
any important messages. (See
Transferring your faxes or Fax Journal
report uu page 75.)
b
If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.