Brother MFC-9450CDN - Manual (Page 143)

Troubleshooting and routine maintenance
127
C
Error and maintenance messages
C
As with any sophisticated office product, error and maintenance messages may be displayed. The
most common error and maintenance messages are shown below.
Error Message Cause Action
Access Error The device is removed from the
USB direct interface while the
data is processing. Press Stop/Exit. Reinsert the device and try to
print with direct print or PictBridge.
Calibrate Calibration failed. Press Black Start or Color Start and try it
again.
Do one of the following:
„ Turn off the machine’s power switch. Wait a
few seconds, then turn it on again.
„ Put in a new drum unit. (See Replacing the
drum unit on page 172.)
„ Put in a new belt unit. (See Replacing the
belt unit on page 178.)
„ Put in a new waste toner box. (See
Replacing the waste toner box on page 183.)
„ If the problem continues, call Brother
Customer Service.
Cartridge Error
Put the Black (K)
Toner Cartridge
back in.
1
1 The toner
cartridge color
with the problem is
shown in the
message.
The toner cartridge is not installed
properly. Pull out the drum unit, take out the toner
cartridge that is indicated on the LCD, and put it
back into the drum unit again.
Change Belt Unit It is time to replace the belt unit. Replace the belt unit. (See Replacing the belt
unit on page 178.)
Change PF Kit MP It is time to replace the paper
feeding kit for the MP tray.
Call Brother Customer Service to replace the
PF Kit MP.
Change PF Kit 1 It is time to replace the paper
feeding kit for Tray 1.
Call Brother Customer Service to replace the
PF Kit 1.
Change PF Kit 2 It is time to replace the paper
feeding kit for Tray 2.
Call Brother Customer Service to replace the
PF Kit 2.
Check Paper Size The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and set
the “Paper Size” (Menu, 1, 3) and “Tray Use”
(Menu, 1, 7). (See Paper size on page 22, Tray
use in copy mode on page 22, Tray use in fax
mode on page 23 and Tray use in print mode on
page 23.)