Troubleshooting 599 – Canon imagePROGRAF iPF760 User Manual

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Maintenance and Consumables

Maintenance Cartridge

584

Maintenance Cartridge ......................................................................................................................................... 584
Replacing the Maintenance Cartridge .................................................................................................................. 584
Checking the Remaining Maintenance Cartridge Capacity ................................................................................. 588
When to Replace the Maintenance Cartridge ...................................................................................................... 588

Cleaning the Printer

590

Cleaning the Printer Exterior ................................................................................................................................. 590
Cleaning Inside the Top Cover .............................................................................................................................. 590

Other Maintenance

594

Preparing to Transfer the Printer ........................................................................................................................... 594
Updating the Firmware ......................................................................................................................................... 597

Consumables

598

Troubleshooting

Troubleshooting

599

Frequently Asked Questions

600

Frequently Asked Questions ................................................................................................................................. 600

Problems Regarding Paper

602

Clearing Jammed Paper (Paper Feed Slot) .......................................................................................................... 602
Clearing Jammed Roll Paper ................................................................................................................................ 604
Clearing a Jammed Sheet .................................................................................................................................... 607
Roll paper cannot be inserted into the paper feed slot ........................................................................................ 609
Cannot load sheets ............................................................................................................................................... 609
Paper is not cut neatly .......................................................................................................................................... 609
Paper is not cut ..................................................................................................................................................... 609
Depression on the leading edge is left ................................................................................................................. 610
The size of clear film cannot be detected ............................................................................................................. 610
Roll Paper is Continuously Ejected ....................................................................................................................... 610

Printing does not start

611

The Data lamp on the Control Panel does not light up ......................................................................................... 611
The printer does not respond even if print jobs are sent ...................................................................................... 611
Ink Filling.. is displayed ......................................................................................................................................... 611
The display screen indicates Agitating ................................................................................................................. 611

The printer stops during a print job

612

An error message is shown on the Display Screen .............................................................................................. 612
The printer ejects blank, unprinted paper ............................................................................................................ 612

Problems with the printing quality

613

Printing is faint ....................................................................................................................................................... 613
Paper rubs against the Printhead ......................................................................................................................... 613
The edges of the paper are dirty .......................................................................................................................... 614
The surface of the paper is dirty ........................................................................................................................... 615
The back side of the paper is dirty ....................................................................................................................... 615
Printed colors are inaccurate ................................................................................................................................ 615
Banding in different colors occurs ........................................................................................................................ 616
Colors in printed images are uneven .................................................................................................................... 616
Image edges are blurred or white banding occurs .............................................................................................. 617
The contrast becomes uneven during printing ..................................................................................................... 617
The length of printed images is inaccurate in the feeding direction .................................................................... 618
Images are printed crooked ................................................................................................................................. 618
Documents are printed in monochrome ............................................................................................................... 618

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