Bosch B30BB830SS - Manual (Page 23)

en-us
23
Customer Service
Before you call Customer Service, see the chapter
entitled “Before Calling for Service”.
After checking according to the chapter entitled “Before
Calling for Service”, additional help can be requested
by calling the Thermador Customer Service center,
1-800-735-4328 (toll-free), from anywhere in the USA.
In Canada contact your Thermador Customer Service
or call 1-800-735-4328.
Note down the following information about your freezer
so that you have it ready and can be better assisted if
you require help or Customer Service.
Warranty
The limited warranty from BSH Home Appliances in this
limited product guarantee applies only to the Bosch
appliance (the “Product”) which you, as first purchaser
have bought, if the product: (1) was purchased for
normal (not commercial) use in the household and was
always and exclusively used for normal household
purposes; (2) was purchased as a new appliance
in a shop (not as an exhibit, “as is” or as a return) and
not for resale or for commercial use; and (3) was
purchased in the United States or Canada and has
never left the country in which it was originally
purchased. The warranties listed here apply only
to the first purchaser of the product and are not
transferable.
Remember to return your registration card; although it
is not required for services within the scope of
the warranty, it provides Bosch with the best means of
contacting you in the unlikely event of a safety warning
or a product recall.
Period of validity of the warranty: Bosch guarantees
that the product is free of material and production faults
for a period of 365 days from the date of purchase.
This period starts on the day of purchase and will not
be postponed, suspended, extended or replaced for
any reason. Repair/replacement as exclusive remedy:
During this warranty period Bosch or one of its
authorized customer service providers will repair your
product free of charge (subject to certain restrictions
listed here) if it turns out that your product has
a material or production fault. If an appropriate number
of attempts have been made to repair your product,
Bosch will replace your product (later models may be
made available to you for an additional fee at the sole
discretion of Bosch). All removed parts and
components are the property of Bosch at its sole
discretion. For the purpose of this warranty all replaced
and/or repaired parts will receive the identity of
the original parts, and this warranty will not be extended
with regard to these parts.
Bosch’s sole liability and responsibility, based on this
warranty, consists of repairing the factory-defective
product involving a customer service provider
authorized by Bosch during normal business hours. For
reasons of safety and with regard to damage, Bosch
strongly recommends that you do not attempt to repair
the product yourself or have it repaired by a non-
authorized customer service; Bosch is not liable for
repairs or work performed by a non-authorized
customer service. If you decide to have the product
repaired by somebody other than an authorized
customer service, THIS WARRANTY WILL BE
AUTOMATICALLY VOIDED. Authorized customer
service providers are those persons or companies
which have been specially trained on Bosch products
and which, in the opinion of Bosch, have an excellent
reputation concerning their customer service and their
technical skills (note: these are independent persons/
companies, there are no agents, partners, subsidiary
companies or representatives of Bosch).
Irrespective of this, Bosch accepts no liability or
responsibility for the product if it is in a remote location
Dealer’s name:
Address:
Telephone number:
Purchase date:
Model number:
FD number:
Serial number
Type