Before calling for service – LG WM3477HS User Manual

Page 32

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T RO U B L E S H O OT I N G

BEFORE CALLING FOR SERVICE

(cont.)

Problem

Possible Causes

Solutions

The display shows:

• Load is too small.
• Load is out of balance.
• The washer has an imbalance

detection and correction

system. If individual heavy

articles are loaded (bath

mat, bath robe, etc.) and the

imbalance is too great, the

washer will make several

attempts to restart the spin

cycle. If an imbalance is still

detected, the washer will stop

and the error code will be

displayed.

• Add 1 or 2 similar items to help balance the load.
• Rearrange items to help balance the load.

• Control error.

• Unplug the washer and call for service.

The display shows:

• Water level is too high due to

a faulty water valve.

• Close the water faucets, unplug the washer, and call

for service.

The display shows:

• The water level sensor is not

working correctly.

• Close the water faucets, unplug the washer, and call

for service.

The display shows:

• Thermal overload protection

circuit in the motor has been

tripped.

• Allow the washer to stand for 30 minutes to allow the

motor to cool; then restart the cycle. If the LE error

code still appears, unplug the washer and call for

service.

The display shows:

• A power failure has occurred.

• Restart the cycle.

The display shows:

Staining

• Add laundry products to the

washer drum.

• Washer not unloaded

promptly.

• Does not properly sort the

clothes.

• Load the laundry products into the dispenser.
• Always remove items from the washer as soon as

the cycle is completed.

• Always wash dark colors separately from light colors

and whites to prevent discoloration. If possible, do

not wash heavily soiled items with lightly soiled

ones.

• Check water supply.

• Turn the faucet on. If “ ” error code persists,,

unplug power plug and call for service.

The display shows:

31

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