Troubleshooting guide – LG LTC20380ST User Manual

Page 26

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25

Problem

Possible Causes

Solutions

Lights do not

work

The power supply cord is unplugged.

Firmly plug the cord into a live outlet

with proper voltage (refer to Electrical &

Grounding Requirements).

An LED light has malfunctioned.

Before proceeding to replace LED, unplug the

refrigerator or turn off power at the circuit

breaker or fuse box.

NOTE: The refrigerator and freezer

compartment lamps are LED interior lighting,

and service should only be performed by a

qualified technician.

Vibration or

rattling

noise.

The refrigerator is not resting solidly

on the floor.

Floor is weak or uneven or leveling legs need

adjusting. See the Installation section for

leveling instructions.

Compressor

seems

to run too much.

The refrigerator that was replaced was an

older model.

Modern refrigerators require more operating

time but use less energy due to more efficient

technology.

The room temperature is warmer

than normal.

The compressor will run longer under warm

conditions. At normal room temperatures

(70°F) expect your compressor to run about

40% to 80% of the time. Under warmer

conditions, expect it to run even more often.

The refrigerator should not be operated in

surrounding temperatures above 110°F.

The door is opened often or a large

amount of food has just been added.

Adding food and opening the door warms the

refrigerator, requiring the compressor to run

longer in order to cool the refrigerator back

down. In order to conserve energy, try to get

everything you need out of the refrigerator

at once, keep food organized so it is easy to

find, and close the door as soon as the food is

removed. (Refer to the Food Storage Guide.)

The refrigerator was recently plugged in

and the refrigerator control was set

correctly.

The refrigerator will take up to 24 hours to

cool completely

The refrigerator control is not set correctly

for the surrounding conditions.

See the Adjusting Control Settings section.

The doors are not closed completely.

Firmly push the doors shut. If they will not

shut all the way, see “Doors will not close

completely” in the Troubleshooting section.

The back cover is dirty.

This prevents air transfer and makes the motor

work harder. Clean the back cover. Refer to

the Care and Cleaning section.

TROUBLESHOOTING GUIDE

TROUBLESHOOTING GUIDE

TROUBLESHOOTING GUIDE

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