Troubleshooting guide – LG LTC20380ST User Manual

Page 29

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TROUBLESHOOTING GUIDE

TROUBLESHOOTING GUIDE

Problem

Possible Causes

Solutions

Temperature

is too warm or

there is interior

moisture buildup.

The air vents are blocked. Cold air circulates

from the freezer to the fresh food section

and back again through air vents in the wall

dividing the two sections.

Locate air vents by using your hand to sense

airflow and move all packages that block

vents and restrict airflow. (See air flow

diagram below.)

The doors are opened often.

Opening the door warms the refrigerator,

requiring the compressor to run longer in

order to cool the refrigerator back down. In

order to conserve energy, try to get everything

you need out of the refrigerator at once, keep

food organized so it is easy to find, and close

the door as soon as the food is removed.

The control is not set correctly for the

surrounding conditions.

If the temperature is too warm, change the

setting one increment at a time. Refer to the

Setting the Controls section. Wait 24 hours

for temperatures to stabilize or even out.

A large amount of food has just been

added to the refrigerator or freezer.

Adding food warms the refrigerator. It can

take a few hours for the refrigerator to return

to normal temperature.

The food is not packaged correctly.

Wrap food tightly and wipe off damp

containers prior to storing in the refrigerator

to avoid moisture accumulation. If necessary,

repackage food according to the guidelines in

the Food Storage Guide section.

The doors are not closing completely.

See “Doors will not close completely” in the

Troubleshooting section.

The weather is humid.

In humid weather, air carries moisture

into the refrigerator when the doors are

opened. Increased humidity in the freezer or

refrigerator compartments can lead to frost or

condensation.

An automatic defrost cycle was completed. It is normal for droplets to form on the interior

back wall after the refrigerator automatically

defrosts.

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