Smart diagnosis™ system specifications, Smart diagnosis™ through the call center – LG WT6001HV User Manual

Page 43

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SPECIFICATIONS/SMART DIAGNOSIS™ SYSTEM

ENGLISH

Should you experience any problems with your washing machine, it has the capability of transmitting data to your Smart Phone
using the LG Smart Laundry Application or via your telephone to the LG call center.
SMART DIAGNOSIS™ cannot be activated unless your washing machine is turned on by touching the POWER button. If your
washing machine is unable to turn on, then troubleshooting must be done without using SMART DIAGNOSIS™.

Audible Diagnosis

SMART DIAGNOSIS™ Using Your Smart

Phone

1. Download the LG Smart Laundry application on your smart

phone.

2. Open the LG Smart Laundry application on your smart

phone. Press the right arrow button to advance to the next
screen.

3. Press the RECORD button on the smart phone and then

hold the mouth piece of the smart phone near the SMART
DIAGNOSIS™ logo located on the bottom right hand
corner of the display below the Power button.

4. With the phone held in place, press the SMART

DIAGNOSIS™ button on the phone.

5. Keep the phone in place until the tone transmission has

finished. This takes about 17 seconds and the display will
count down the time.

6. When the recording is complete, view the diagnosis by

pressing the Next button on the phone.

SMART DIAGNOSIS™ Through the Call

Center

1. Call the LG call center at: (LG U.S.) 1-800-243-0000 (LG

Canada) 1-888-542-2623.

2. When instructed to do so by the call center agent, hold the

mouthpiece of your phone over the SMART DIAGNOSIS™
logo on the machine. Hold the phone no more than one
inch (but not touching) the machine.

NOTE

y Do not touch any other buttons or icons on the display

screen.

3. Press the SMART DIAGNOSIS™ button on the display

screen.

4. Keep the phone in place until the tone transmission has

finished. This takes about 17 seconds and the display will
count down the time.

5. Once the countdown is over and the tones have stopped,

resume your conversation with the call center agent, who
will then be able to assist you in using the information
transmitted for analysis.

SMART DIAGNOSIS™ SYSTEM

SPECIFICATIONS

Model WT6001H*
Description

Top-Loading Washer

Electrical requirements

120 VAC @ 60 Hz.

Max. water pressure

14.5~ 116 PSI (100~800 kPa)

Dimensions

68.6 cm (W) X 72.1 cm (D) X 115.3 cm (H), 141.7 cm (H with lid open)
27”(W) X 28

3

/

8

”(D) X 45

3

/

8

”(H), 55

3

/

4

”(H with lid open)

Net weight

145.5 lbs. (66 kg)

Max. spin speed

1,100 RPM

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