Aviom A-16II - Manual (Page 48)

Aviom A-16II Personal Mixer User Guide
40
Troubleshooting
Before contacting Customer Service, check the following list of common
problems and solutions for help.
Problem: No audio from Personal Mixer outputs
Possible Solutions:
• No input audio from the main mixing console. Check the
levels of the main mixing board that the system is connected
to.
• Check the cables and connections between the main mixer
and the personal monitor system. The Signal LEDs on the
front of the input module can be used to confirm that audio
is being received.
• Bad cables; try a replacement.
• All Channels on the Personal Mixer are at zero.
• Master volume level on the Personal Mixer is at zero.
• A-Net cables are not connected properly.
Problem: Can’t change Presets
Possible Solutions:
• Make sure that the R
ECALL
button has been pressed. Its
LED will flash, indicating that you should press a numbered
button to recall a Preset.
Problem: Can’t hear a Channel that is part of a Group
Possible Solutions:
• The Group might be muted. Check the lower (yellow) LED
in the Channel buttons. A lit yellow LED indicates the
Channel is muted. To unmute it, press the M
UTE
button
while the Group is selected. The yellow LED must be unlit
in order to hear the audio on that channel.
• The Channel volume is all the way down. In Group edit
mode, select the Channel and check the level for that Chan-
nel by looking at the LEDs in the Volume indicator. If no
LEDs are lit, then the Channel is turned all the way down.
Raise the volume by turning the Channel V
OLUME
knob;
re-save the Group and Preset if necessary.
Problem: The A-Net LED is on, but there is no sound
Possible Solutions:
• The A-Net Active LED indicates that the input to the
receiving device is properly connected to another A-Net