HP StorageWorks MSA 2.8 SAN Switch User Manual

Page 201

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Troubleshooting

201

Fabric OS Procedures Version 3.1.x/4.1.x User Guide

2. Look for the device in the list of the Simple Name Server (SNS). The SNS

lists all of the nodes connected to that switch, which allows a user to
determine if a particular node is accessible on the network.

— If the device is not present in the SNS, the search is narrowed to the

virtual SAN cable. The problem is between the storage device and the
switch. This is not a host problem and may indicate a timeout or
communication problem between the edge devices and the Name Server.
Move on to

step 3

.

— If the device is listed in the SNS, the search is narrowed; the problem is

between the storage device and the host. There may be a zoning mismatch
or a host/storage issue. See “

Check for Zoning Discrepancies”

.

3. Check the edge device documentation to determine if there is a timeout setting

or parameter that may be re-configured. If this does not solve the
communication problem, contact the support organization for the product that
appears to be timing out.

Fabric Port Name: 20:0e:00:60:69:10:9b:5b

NL 051ee8; 3;21:00:00:20:37:d9:6f:eb;20:00:00:20:37:d9:6f:eb; na

FC4s: FCP [SEAGATE ST318304FC 0005]

Fabric Port Name: 20:0e:00:60:69:10:9b:5b

NL 051eef; 3;21:00:00:20:37:d9:77:45;20:00:00:20:37:d9:77:45; na

FC4s: FCP [SEAGATE ST318304FC 0005]

Fabric Port Name: 20:0e:00:60:69:10:9b:5b

N 051f00; 2,3;50:06:04:82:bc:01:9a:0c;50:06:04:82:bc:01:9a:0c; na

FC4s: FCP [EMC SYMMETRIX 5267]

Fabric Port Name: 20:0f:00:60:69:10:9b:5b

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