Troubleshooting – axis international marketing 2130R PTZ User Manual

Page 28

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Troubleshooting

AXIS 2130/2130R User’s Manual

28

Note:

If you still have a problem after reading this information, please contact your reseller or visit
the Axis Support Web at www.axis.com/techsup/

Triggering difficulties with
programming scripts.

Unable to trigger on both
positive and negative
transitions of the I/O ports
(double-edged triggering).

Repetitive trigger conditions that occur in quick succession can be
missed. This is because the command initiated by the first trigger
event may not have been fully executed before the second event
starts. This scenario is demonstrated in the illustration below:

This feature has particular significance when using commands that
take a relatively long time to process, e.g. mail or FTP, especially if
they are transmitting a pre/post alarm buffer.

Bad snapshot images.

Display incorrectly
configured on your
workstation.

In Display Properties, configure your display to show at least 65000
colors, i.e. at least 16-bit.
Using only 16 or 256 colors on your display will produce dithering
artifacts in the image.

Symptoms

Possible causes

Remedial actions

Command

Command

T1

T2

T3

Command

Trigger

Time

?

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