HP Latex 360 Printer - Manual (Page 168)

Error code Recommendation
16.04:00 Insufficient heat in the printer. Check that the ambient temperature is within printer specifications
(15–35°C).
16.11:10 Curing temperature sensor measurement out of range (temperature sensor 1 failed or not
connected).
1. Turn off the printer.
2. Check that the ambient temperature is within printer specifications (15–35°C).
3. Check that the electronic enclosures at the rear of the printer are properly ventilated.
4. Turn on the printer.
16.12:10 Curing temperature sensor measurement out of range (temperature sensor 2 failed or not
connected).
1. Turn off the printer.
2. Check that the ambient temperature is within printer specifications (15–35°C).
3. Check that the electronic enclosures at the rear of the printer are properly ventilated.
4. Turn on the printer.
16.13:10 Curing temperature sensor measurement out of range (temperature sensor 3 failed or not
connected).
1. Turn off the printer.
2. Check that the ambient temperature is within printer specifications (15–35°C).
3. Check that the electronic enclosures at the rear of the printer are properly ventilated.
4. Turn on the printer.
16.14:10 Curing temperature sensor measurement out of range (temperature sensor 4 failed or not
connected).
1. Turn off the printer.
2. Check that the ambient temperature is within printer specifications (15–35°C).
3. Check that the electronic enclosures at the rear of the printer are properly ventilated.
4. Turn on the printer.
16.84:03, 16.85:03 Air curtain resistor out of range. Check that the air curtain fans (at the front of the curing module)
are working and unblocked.
21:13 Unable to move the maintenance cartridge along its whole path.
1. Turn off the printer.
2. While the printer is off, remove the printhead maintenance cartridge manually.
3. Make sure that the printhead maintenance cartridge path is clear. Remove any visible
obstacles (paper, plastic parts, and so on) restricting the movement.
4. Reinstall the printhead maintenance cartridge.
5. Turn on the printer.
6. If the error persists, replace the maintenance cartridge.
162 Chapter 10 Troubleshoot other issues ENWW