Printer logs – HP Latex 360 Printer User Manual
Page 171
Error code
Recommendation
79:03, 79:04, 79.2:04
Generic firmware error. Update the printer’s firmware. See
81:01, 81.1:01, 81:03
It was impossible to stop the servo correctly before setting the encoder position.
1.
Turn off the printer.
2.
Open the window, observing all safety procedures, and check for any visible obstacles
restricting the movement of the drive roller. If there is a wrinkled mass of substrate inside the
substrate path, lift the pinchwheels (using the substrate lever) and clear the obstruction. See
also
The substrate has jammed on page 80
3.
Turn on the printer.
86:01, 86.2:01
There is a problem in the carriage assembly.
1.
Turn off the printer.
2.
Open the window, observing all safety procedures, and check for any visible obstacles
restricting the movement of the carriage. If there is a wrinkled mass of substrate inside the
substrate path, lift the pinchwheels (using the substrate lever) and clear the obstruction. See
also
The substrate has jammed on page 80
3.
Turn on the printer.
87:01
The scan-axis encoder strip is detecting errors in the carriage position. Clean the encoder strip. See
Clean the encoder strip on page 145
.
89:11, 89.1:10, 89.2:10
The interior-light PCA may be failing or disconnected. The printer will continue operating normally,
with only this functionality affected.
94:01
Color cannot be calibrated on this substrate. White substrate measurement is out of range.
94:02
Inconsistent colors found.
1.
Check that the substrate-type selection in the front panel corrresponds to an actual substrate
loaded.
2.
Retry calibration.
94:08
Color calibration failed. Try again. See
.
98:03
One or more printheads are malfunctioning. Use the printhead status plot to find out which
printheads are malfunctioning, and replace them. See
1. The printhead status plot on page 106
Printer logs
If you go to the front panel and press
, then Setup > Printer logs, you can choose to display on the
front panel a log of recent system errors, warnings, or printhead or ink cartridge events.
ENWW
Front-panel error codes 165