HP StorageWorks XP Remote Web Console Software User Manual

Page 77

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External Storage XP user guide

77

Initiator port

Status: The port attribute of the external (for

example, XP) disk array was changed to Initiator.

Corrective action:

Set the port attribute of the

external disk array back to target. If you cannot
restore the path, contact your HP Account Support
Representative.

RCU target port

Status: The port attribute of the external disk array

changed to RCU target.
Corrective action: Set the port attribute of the

external disk array to Target. If you cannot restore

the path, contact your HP Account Support

Representative.

Unknown port

Status:

The port attribute of the external disk array

is unknown.
Corrective action: The port of the external disk array

is still recognized. Check the condition of the

connection (for example, cables and switches) to the

external disk array. If you cannot restore the path,

contact your HP Account Support Representative.

Cannot detect port

Status:

The path was removed or the external disk

array port cannot be found.

Corrective action:

Check the condition of the

connection to the external disk array. If you cannot
restore the path, contact your HP Account Support
Representative.

Internal error

Status:

A program error occurred, or there is a

logical contradiction.

Corrective action:

Contact your HP Account

Support Representative.

Timeout

Status:

The processing was retried because an

abnormal reply was returned, but retries have been
stopped due to a timeout.

Corrective action:

The port of the external disk

array is still recognized. Check the condition of the
connection (for example, cables and switches) to the
external disk array. If you cannot restore the path,
contact your HP Account Support Representative.

Target error

Status: An error, such as blockade of the controller,

was found in the external disk array’s port.
Corrective action: Check the status of the external

disk array’s ports. If you cannot restore the path

contact your HP account support representative.

Table 9

General External Storage XP troubleshooting (continued)

Error

Corrective action

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