Paper problems, Printer does not feed paper, Out of paper message – HP Deskjet D2345 Printer User Manual

Page 66: Printer prints on multiple sheets at once

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6.

If the paper jam cannot be removed from the back of the printer, raise the printer
cover, remove the paper jam from the front of the printer, and then lower the cover.

Caution

Remove the paper jam carefully as it is possible to damage the

printer when removing paper from the front.

7.

Reload paper in the paper tray.

8.

Turn on the printer.

9.

Reprint the document.

Note

If paper jams occur frequently, try using a heavier paper. See

Printer

specifications

for paper weight specifications.

Paper problems

Printer does not feed paper

Out of paper message

Printer prints on multiple sheets at once

Printer does not feed paper

Try one or more of the following solutions:

Reduce the number of sheets in the paper tray.

Remove the paper from the paper tray, and then reload it.

Use a different type of paper.

Out of paper message

Follow the appropriate steps for the condition that exists.

If the paper tray is loaded

If the paper tray is empty

If the paper tray is loaded
1.

Verify the following:

A sufficient amount of paper is loaded in the paper tray (at least ten sheets).

The paper tray is not overly full.

The paper stack is touching the back of the paper tray.

2.

Slide the paper guide so that it fits firmly against the edge of the paper.

3.

Click Continue to resume printing.

If the paper tray is empty
1.

Load paper in the paper tray.

2.

Push the paper forward until it stops.

3.

Slide the paper guide so that it fits firmly against the edge of the paper.

4.

Click Continue to resume printing.

Printer prints on multiple sheets at once

If the printer prints on multiple sheets at once, check the following:

Chapter 11

64

HP Deskjet D2300 series

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