HP Deskjet D2345 Printer - Manual (Page 75)

Error messages
● Print cartridge error messages
● Other error messages
Print cartridge error messages
If you receive a print cartridge error message, follow these directions.
Incorrect print cartridge message
The printer can only print when the correct print cartridges are installed. If you receive a
print cartridge error message, one or both of the print cartridges cannot be used in the
printer.
To resolve the problem, follow the instructions in
Incorrect print cartridge .
Print cartridge problem message
The printer cannot print if the print cartridges are faulty, or if they are not installed properly.
If you receive a message stating there is a problem with a print cartridge, follow the
instructions in
Print cartridge is faulty or not installed properly to resolve the problem.
"Print cartridge carriage is stalled" message
If the printer stalls while you are printing a document, follow the instructions in
Printer is
stalled .
"Print cartridge is in the wrong slot" message
If you receive this error message, the print cartridge is installed in the wrong side of the
print cartridge cradle. Follow the instructions in
"Print cartridge is in the wrong slot"
message to resolve the problem.
"Printing in ink-backup mode" message
If you receive this error message, follow these instructions .
Other error messages
If you receive an error message, follow these directions.
Out of paper message
If you receive an out of paper message, follow the guidelines in
Out of paper message .
"There was an error writing to USB port" message
The printer might not be receiving correct data from another USB device or USB hub.
Connect the printer directly to the USB port on the computer.
HP Photosmart Software Help 73