Printing in ink-backup mode" message, Print cartridge is in the wrong slot" message, Photos do not print correctly – HP Deskjet D2345 Printer User Manual
Page 69: Check the paper tray, Check the printer properties
3.
Reinstall the print cartridge. For more information, see
If the Power light is not flashing, the problem is solved.
If the Power light is flashing, go to step 4.
4.
the print cartridge.
5.
Reinsert the print cartridge in the printer and close the printer cover.
If the Power light is still flashing, the print cartridge is faulty and must be replaced.
Note
You can print with one print cartridge in ink-backup mode if you do not
have a replacement print cartridge available. For more information, see
.
6.
If the Power light continues to flash after replacing the print cartridge, visit HP
Technical Support at
.
"Printing in ink-backup mode" message
When the printer detects that only one print cartridge is installed, ink-backup mode is
initiated. This printing mode lets you print with a single print cartridge, but it slows the
printer and affects the quality of printouts.
If you receive the ink-backup mode message and two print cartridges are installed in the
printer, verify that the protective piece of plastic tape has been removed from each print
cartridge. When plastic tape covers the print cartridge contacts, the printer cannot detect
that the print cartridge is installed.
"Print cartridge is in the wrong slot" message
If you receive this error message, the print cartridge is installed in the wrong side of the
print cartridge cradle.
Always install the tri-color print cartridge in the left print cartridge cradle compartment.
Install the black or photo print cartridge in the right print cartridge cradle compartment.
Photos do not print correctly
●
●
Check the paper tray
1.
Verify that the photo paper is placed in the paper tray with the side to be printed on
facing down.
2.
Slide the paper forward until it stops.
3.
Slide the paper guide firmly against the edge of the paper.
Do not press the guide so firmly against the paper that the paper bends or curls.
Check the printer properties
Open the
and verify the following options:
HP Photosmart Software Help
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