HP P2000 G3 MSA Array Systems User Manual

Page 56

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56

Troubleshooting

Is a connected host port’s Host Link Status LED off?

Is a connected port’s Expansion Port Status LED off?

Is a connected port’s Network Port Link Status LED off?

Answer Possible reasons

Actions

No

System functioning properly.

No action required.

(see

Link LED

note: page 71)

Yes

The link is down.

Check cable connections and reseat if necessary.

Inspect cables for damage.

Swap cables to determine if fault is caused by a

defective cable. Replace cable if necessary.

Verify that the switch, if any, is operating properly. If

possible, test with another port.

Verify that the HBA is fully seated, and that the PCI slot is

powered on and operational.

In SMU, review event logs for indicators of a specific

fault in a host data path component.

Contact an authorized service provider for assistance.

See

Isolating a host-side connection fault

on page 58.

Answer

Possible reasons

Actions

No

System functioning properly.

No action required.

Yes

The link is down.

Check cable connections and reseat if necessary.

Inspect cable for damage.

Swap cables to determine if fault is caused by a

defective cable. Replace cable if necessary.

In SMU, review event logs for indicators of a specific

fault in a host data path component.

Contact an authorized service provider for assistance.

See

Isolating a controller module expansion port

connection fault

on page 60.

Answer

Possible reasons

Actions

No

System functioning properly.

No action required.

Yes

The link is down.

Use standard networking troubleshooting procedures to

isolate faults on the network.

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