Storeall 9300/9320 server components, Ilo2 flash failed with error: 0x106a – HP StoreAll Storage User Manual
Page 86
Error Message: command "sw local suspendbg" failed for SAS Switch: <SAS interconnect bay
ip>: operation timed out; check log file /var/log/hp/platform/fmt/firmware.log for more
information.
Error Message: command "sw local resumebg" failed for SAS Switch: <SAS interconnect bay ip>:
operation timed out; check log file /var/log/hp/platform/fmt/firmware.log for more information.
FMT timed out while flashing the reported component. In this case, the smart component might still
be working on the flash operation.
Suggested action
1.
Get the smart component filename:
a.
Search for the reported component name in the file:
/etc/opt/hp/platform/firmware/Repository.xml
b.
Get the associated filename from the XML element <filename>file-name</
filename>
.
2.
Check to see if the smart component is still running by using the command:
# ps –aef | grep <smart-component-filename>
If it is running, wait till completion by periodically checking the above command.
3.
Issue a flash recommendation operation for the component to see if flash has succeeded using
the command:
# hpsp_fmt –fr –c <component>
If not, follow the rest of these steps.
4.
Make sure that the affected switch has a working peer SAS switch.
5.
Log in to the affected switch.
6.
Reset the switch by executing the command
switch local reset hardware forced
7.
Retry the operation.
StoreAll 9300/9320 server components
ILO2 Flash failed with Error: 0x106A
Error Message: Flash failed for iLO2. Please check whether "hpilo" driver is loaded and
"hp-snmp-agents" service is running. If not, bring them up and retry the operation. If it still fails,
check the logs /var/log/hp/platform/fmt/firmware.log and /var/cpq/Component.log for further
details.
Either the hpilo driver is not loaded or the hp-snmp-agents service is stopped.
Suggested action
1.
Check to see if the hpilo driver is loaded by running the command:
# lsmod | grep hpilo
If the hpilo is not listed, load the the hpilo driver by running the command:
# insmod hpilo
2.
Check to see if the hp-snmp-agents service is running by executing the command:
# /etc/init.d/hp-snmp-agents status
If the above command shows that any of the hp-snmp processes is not running, restart the
service by running the command:
# /etc/init.d/hp-snmp-agents restart
86
Troubleshooting