HP LaserJet M3027 Multifunction Printer series User Manual
Page 204
Problem
Cause
Solution
Problems with feeding
The paper has ragged edges.
Use high-quality paper that is made for
laser printers.
The paper varies from side-to-side.
Turn the paper over.
The paper is too moist, too rough, too
heavy or too smooth, has the wrong grain
direction, or is of short-grain construction
or it is embossed or from a faulty paper
lot.
●
Try another kind of paper, between
100 and 250 Sheffield, 4 to 6%
moisture content.
●
Use long-grain paper.
Print is skewed or misaligned on the
page.
The media guides might be incorrectly
adjusted.
Remove all media from the input tray,
straighten the stack, and then load the
media in the input tray again. Adjust the
media guides to the width and length of
the media that you are using and try
printing again.
NOTE:
When scanning or copying
from the document feeder the image
might be skewed by up to 2.1 mm (0.08
in) for letter, 2.9 mm (0.11 in) for A4, or
3.5 mm (0.16 in) for legal sized paper
which is considered normal
performance. If the skew on the output is
larger than this, adjust the media guides
until they are snug against the media.
The scanner might require a calibration.
Perform a tray alignment, and then
calibrate the scanner.
●
Perform a tray alignment by
opening the
Administration
menu at
the device control panel. On the
Print Quality
submenu, touch
Set
Registration
. Choose a tray under
Source
and then run a test page.
For more information, see
.
●
for information about
calibrating the scanner.
More than one sheet feeds at one time.
The media tray might be overloaded.
Remove some of the media from the tray.
See
.
The media might be wrinkled, folded, or
damaged.
Verify that the media is not wrinkled,
folded, or damaged. Try printing on
media from a new or different package.
192 Chapter 11 Problem solving
ENWW