19 special troubleshooting and recovery procedures, 20 backing out a revision – HP Integrity NonStop H-Series User Manual

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ZPHITI Troubleshooting.....................................................................................................190
CNFGINFO Troubleshooting.............................................................................................191

Recovery Operations.............................................................................................................191

Cleaning Target Work Files for OSS...................................................................................191

19 Special Troubleshooting and Recovery Procedures.....................................193

Running Traces on DSM/SCM Components.............................................................................193

Enabling Traces...............................................................................................................193

Enabling Component Tracing in NonStop Software Essentials...........................................194
Enabling Component Tracing (ZPHIHMI or ZPHITMI)........................................................194
Enabling Component Tracing (ZPHITI)............................................................................194
Enabling Host Database Manager Tracing.....................................................................195
Enabling Object Manager Tracing................................................................................195

Disabling Traces..............................................................................................................195

Disabling Component Tracing in NonStop Software Essentials...........................................195
Disabling Component Tracing (ZPHIHMI or ZPHITMI).......................................................195
Disabling Component Tracing (ZPHITI)...........................................................................195
Disabling Host Database Manager Tracing....................................................................195
Disabling Object Manager Tracing................................................................................196

Filtering Traces................................................................................................................196
Trace Levels.....................................................................................................................196

Running Traces on the NonStop Software Essentials Client Component........................................202
Running Traces on the NonStop Software Essentials Server Component........................................204
Recovering Installed Products Using SIT2SCM...........................................................................204

Task 1: Boot the System from a SIT......................................................................................204
Task 2: Start All Processors................................................................................................205
Task 3: Start the ZSERVER Process......................................................................................205
Task 4: Configure and Start Required Disk and Tape Drives...................................................205
Task 5: Create Input Files..................................................................................................205
Task 6: Use the RESTORE and FUP Input Files......................................................................206
Task 7: Rename the Template Files......................................................................................206
Task 8: Start Required Processes........................................................................................206
Start the E4SA.................................................................................................................206
Task 10: Configure and Start TCP/IP..................................................................................207
Task 11: License SQL/MP Files...........................................................................................207
Task 12: Configure and Start TMF......................................................................................207
Task 13: Create the System Catalog...................................................................................207
Task 14: Create a SPLCONF File and Start the Spooler.........................................................208
Task 15: Set Up DSM/SCM Profiles and Environment............................................................208

20 Backing Out a Revision.........................................................................209

Backing Out if DSM/SCM is Running......................................................................................209

Task 1: Start DSM/SCM....................................................................................................210
Task 2: Start and Log On to the ZPHITI...............................................................................210
Task 3: Perform Backout Activities.......................................................................................210
Task 4: Monitor the Backout Process...................................................................................211
Task 5: Stop All Applications.............................................................................................211
Task 6: Run ZPHIRNM in Preview Mode..............................................................................212
Task 7: Rename Software Files Using ZPHIRNM...................................................................212
Task 8: Stop and Load the System......................................................................................212
Task 9: Start TMF and Your Applications.............................................................................212

Backing Out in Special Circumstances.....................................................................................212

Previous Configuration Does Not Exist or DSM/SCM Does Not Run........................................213

Task 1: Run ZPHIRNM in Preview Mode.........................................................................213
Task 2: Prepare to Run ZPHIRNM..................................................................................213
Task 3: Run ZPHIRNM.................................................................................................213

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