6 support and other resources, Contacting hp, Before you contact hp – HP ProLiant DL980 G7 Server User Manual
Page 80: Hp contact information, Subscription service, New and changed information in this edition
6 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call or contact HP:
•
Technical support registration number (if applicable)
•
Product serial number
•
Product model name and number
•
Product identification number
•
Applicable error message
•
Add-on boards or hardware
•
Third-party hardware or software
•
Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
•
See the Contact HP worldwide (in English) webpage:
For HP technical support:
•
In the United States, for contact options see the Contact HP/Customer Service webpage:
To contact HP by phone:
◦
Phone:1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
◦
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, see the following HP webpage:
•
In other locations, see the Contact HP worldwide (in English) webpage:
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business webpage:
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
New and changed information in this edition
This edition covers updates for the HP ESO 3.6 release, including new ESO 3.6 features and
changes. Illustrations have been updated to show revised windows and webpages. The new
features for HP ESO 3.6 are summarized in
“New features in release 3.6” (page 7)
80
Support and other resources