Interpret control-panel messages, Control-panel message types, Control-panel messages – HP Color LaserJet Enterprise M750 Printer series User Manual

Page 109: Supplies status messages

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Interpret control-panel messages

Control-panel message types

Four types of control-panel messages can indicate the status of or problems with the product.

Message type

Description

Status messages

Status messages reflect the current state of the product. They inform you of normal product

operation and require no interaction to clear them. They change as the state of the product

changes. Whenever the product is ready, not busy, and has no pending warning messages, the

Ready

status message appears if the product is online.

Warning messages

Warning messages inform you of data and print errors. These messages typically alternate with the

Ready

or status messages and remain until you press the

OK

button. Some warning messages are

clearable. If the

Clearable Warnings

menu in the Display Settings menu is set to the

Job

option, the

next print job clears these messages.

Error messages

Error messages communicate that some action must be performed, such as adding paper or

clearing a jam.

Some error messages are auto-continuable. If the

Continuable Events

menu in the Display Settings

menu is set to the

Auto-Continue

option, the product continues normal operation after an auto-

continuable error message appears for 10 seconds.

NOTE:

Pressing any button during the 10-second auto-continuable error message overrides the

auto-continue feature, and the button function takes precedence. For example, pressing the Stop

button

pauses printing and offers the option to cancel the print job.

Critical-error

messages

Critical error messages inform you of a product failure. You can clear some of these messages by

turning the product off and then on. These messages are not affected by the

Auto-Continue

setting.

If a critical error persists, service is required.

Control-panel messages

The product provides robust control panel messaging. When a message appears on the control

panel, follow the on-screen instructions to resolve the issue. If the product displays an “Error” or

“Attention” message, and no steps are shown to resolve the issue, turn the product off then on.

Contact HP support if you continue to experience issues with the product.

For additional information on a variety of topics, press the Help button on the control panel.

Supplies status messages

The following table contains important information about supplies status messages.

ENWW

Interpret control-panel messages 99

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