HP LaserJet 4250 User Manual
Page 135
●
If the job will not print, and a message
appears on the printer control panel display,
see
Interpreting control-panel messages
.
●
Using the computer, check to see if the
printer has been paused. Press
S
TOP
to
continue.
●
If the printer is on a network, check that you
are printing to the correct printer. To verify
that it is not a network problem, connect the
computer directly to the printer with a
parallel or USB cable, change the port to
LPT1, and try to print.
●
Check the interface cable connections.
Disconnect and reconnect the cable at the
computer and the printer.
●
Test the cable by trying it on another
computer.
●
If you are using a parallel connection, make
sure that the cable is IEEE-1284 compliant.
●
If the printer is on a network, print a
configuration page. (See
.) If an HP Jetdirect print server is
installed, a Jetdirect page also prints. Check
the Jetdirect configuration page to verify that
the network protocol status and settings are
correct for the printer.
●
To verify that it is not a computer problem,
print from another computer (if possible).
●
Make sure that the print job is being sent to
the correct port (LPT1 or network printer
port, for example).
●
Check that you are using the proper printer
driver. (See
●
Reinstall the printer driver. (See the getting
started [start] guide.)
●
Check that the computer port is configured
and working properly. (Try connecting
another printer to that port and printing.)
●
If printing with the PS driver, on the Printing
submenu (on the Configure Device menu) at
the printer control panel, set PRINT PS
ERRORS=ON, and then print the job again.
If an error page prints, see the instructions
in the next column.
●
On the System Setup submenu (on the
Configure Device menu) at the printer
control panel, make sure that
PERSONALITY=AUTO.
●
You might be missing a printer message
that could help you solve the problem. On
the System Setup submenu (on the
Configure Device menu) at the printer
control panel, temporarily turn the Clearable
Warnings and Auto Continue settings off.
Then, print the job again.
●
The printer might have received a
nonstandard PS code. On the System Setup
submenu (on the Configure Device menu) at
the printer control panel, set
PERSONALITY=PS for this print job only.
After the job has printed, return the setting
to AUTO.
●
Make sure that the print job is a PS job, and
that you are using the PS driver.
●
The printer might have received PS code
although it is set to PCL. On the System
Setup submenu (on the Configure Device
menu), set PERSONALITY=AUTO.
ENWW
Troubleshooting flowchart
123