No dial tone, No fax answer. canceled send – HP Officejet Pro X576 Multifunction Printer series User Manual
Page 195
Recommended action
Cancel the current job. Turn the product off, and then turn it on again. Try sending the job again.
If the error reoccurs, cancel the job and turn the product off and then on a second time. The product
might not have enough memory for some jobs.
No dial tone.
Description
The product could not detect a dial tone.
Recommended action
Check for a dial tone on the phone line by touching the
Start Fax
button.
Unplug the telephone cord from both the product and the wall and replug the cord.
Make sure that you are using the telephone cord that came with the product.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
Make sure that the phone cord from the wall telephone jack is plugged into the line-in port.
Plug the product phone cord into a port for another phone line.
Check the phone line by using the
Run Fax Test
option from the
Service
menu on the control panel.
If the error persists, contact HP.
the support flyer that came in the product
box.
NOTE:
This product is not designed to be connected to a digital PBX or VOIP system. Disable Dial
Tone Detection and try again.
No fax answer. Canceled send.
Description
Attempts to redial a fax number failed, or the
No Answer Redial
option was turned off.
Recommended action
Call the recipient to ensure that the fax machine is on and ready.
Check that you are dialing the correct fax number.
Check that the redial option is enabled.
Unplug the telephone cord from both the product and the wall and replug the cord.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
Make sure that the phone cord from the wall telephone jack is plugged into the line-in port.
Plug the product phone cord into a jack for another phone line.
ENWW
Solve fax problems
179