HP Officejet Pro X576 Multifunction Printer series - Manual (Page 201)

● Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice
call.
● Plug the product phone cord into a jack for another phone line.
● Try a different phone cord.
● Make sure that the phone cord from the wall telephone jack is plugged into the line-in port.
● Check the phone line by using the Run Fax Test option from the Fax Setup menu on the control
panel.
a. From the Home screen, touch the Setup button.
b. Open the Fax Setup menu.
c. Open the Fax Tools menu.
d. Select the Run Fax Test item.
● If the error persists, contact HP. See www.hp.com/support or the support flyer that came in the
product box.
Document feeder paper jam
● Verify that the paper meets product size requirements. The product does not support pages longer
than 381 mm (15 in) for faxing.
● Copy or print the original to letter, A4, or legal size paper, and then resend the fax.
The Fax storage is full. message appears
● Turn the product off then on.
● Print stored faxes that have not been printed.
a. Touch the Setup button, and then touch the Fax Setup menu.
b. Open the Fax Tools menu.
c. Select the Reprint Faxes in Memory item.
● Delete stored faxes from memory.
a. From the Home screen, touch the Setup button.
b. Open the Fax Setup menu.
c. Open the Fax Tools menu.
d. Select the Clear Fax Log item.
● Divide the large fax job into smaller sections, and then fax them individually.
ENWW Solve fax problems 185