HP OneView for VMware vCenter - Manual (Page 8)

6. Click on the Status tab, near the top of the page, to take focus away from the Info tab.
7. Click on the Info tab and check the Describe and Adapter Version numbers to ensure they are
as expected.
Troubleshooting the software installation
Known troubleshooting information can help you diagnose and correct problems with the
HPOneviewVCopsAdapter_#.log files which contain valuable information about adapter instance
operation.
Troubleshooting an HP OneView Adapter Instance
Perform these general troubleshooting steps to diagnose and correct problems with an HP OneView
adapter instance.
1.
View the collection status and collection state for the adapter instance resource on the
Environment Overview page in the Custom GUI.
2. Check the adapter and collector log files for errors. You can view HP OneView adapter errors
in the adapter and collector log files.
To View the HP OneView adapter logs from the custom GUI
1. In vCenter Operations Manager custom GUI, click ADMIN
→SUPPORT.
2. Click the Logs tab.
3. In the Logs list, expand the vCenter Operations Collector folder.
4. Expand the Adapters folder.
5. Expand the HPOneviewVCopsAdapter folder.
6. Double click an HPOneviewVCopsAdapter_#.log file in the list to view the log.
The content of the log file appears in the Log Content area.
Notes
Resource Kinds
The HP OneView resources for the HP OneView Adapter are prefixed with the word HP. The
following is a list of HP resources:
•
HP ENCLOSURE
•
HP SERVER HARDWARE
•
HP SERVER PROFILE
•
HP CONNECTION
•
HP NETWORK
•
HP LOGICAL INTERCONNECT
•
HP INTERCONNECT
•
HP UPLINK PORT
Adapter Kind
The adapter kind for the HP OneView adapter is hpOneViewAdapter3.
Use the following procedure to view the adapter kind:
1. In vCenter Operations Manager, click ENVIRONMENT
→ENVIRONMENT OVERVIEW.
2. Expand the Adapter Kinds list.
3. Click hpOneViewAdapter3 in the list.
8 Installation