HP LaserJet Enterprise 500 Color MFP M575 User Manual

Page 332

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Problem

Cause

Solution

The product is either low on toner or has
run out of toner.

If configured, the product stops printing
as soon as it is low on toner or runs out
of toner. Any faxes received are stored
in memory and print after the toner has
been replaced.

The incoming call might be a voice call.

Incoming voice calls usually show up in
the call report as a No Fax Detected
error. Because these are voice calls and
not a fax error, no action is necessary.

The incoming fax was interrupted.

Verify that the fax telephone line does
not have an activated call-waiting
feature. A call-waiting notice can
interrupt a fax call in progress, which
causes a communication error.

The

Fax Printing Schedule

feature is set

to the

Always store faxes

option.

Change the

Fax Printing Schedule

setting to the

Always print faxes

option.

316

Chapter 10 Solve problems

ENWW

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